JAES Services
Integrated solutions for industrial sourcing
JAES supports companies, purchasing departments and maintenance managers with OEM and MRO industrial supplies, global sourcing, stock, logistics, repairs and services for large industrial groups.
One point of contact for every stage of the industrial supply chain.
OEM and MRO industrial supplies
JAES supplies OEM components, industrial spare parts and MRO materials for maintenance, production and plants.
Our network of thousands of manufacturers lets customers source multiple product categories through one dedicated point of contact.
Services included
- Original OEM components
- MRO materials
- Industrial maintenance supplies
- Supplies for production and plants
- Multibrand inquiry management
Centralized orders and consolidated invoicing across multiple manufacturers.
Frequently Asked Questions (FAQ)
What types of products can JAES supply?
JAES supplies components for automation, electrical and electronic systems, mechanics, pneumatics, hydraulics, instrumentation, pumps, couplings, motors, gearmotors, gearboxes, valves, power transmission and industrial maintenance.
Can JAES handle products from multiple manufacturers in the same inquiry?
Yes. Inquiries can include components from different brands and categories.
Can I receive a single invoice for products from different manufacturers?
Yes. JAES can centralize multibrand supplies, allowing the customer to work with one point of contact and a single JAES invoice.
Global sourcing
JAES sources industrial components through an international network of manufacturers, distributors and supply channels.
This service is particularly useful when a component is not readily available through standard local channels or when an inquiry involves specific sourcing challenges.
Services included
- International component sourcing
- Obsolete products
- Hard-to-find products
- Discontinued components
- Components made to drawings
- Components made to specifications
Access to global markets for special and hard-to-find parts.
Frequently Asked Questions (FAQ)
Can JAES source obsolete products?
Yes. JAES can search international channels for components that are obsolete or no longer readily available.
Can you source hard-to-find products?
Yes. Global sourcing allows us to extend the search beyond standard distribution channels.
Can JAES supply components made to drawings or specifications?
Yes. We can assess requests based on technical drawings or specifications provided by the customer.
Can you source a component if I do not know the exact part number?
Yes. The more technical information, photographs, nameplates, drawings or descriptions you provide, the better our chances of correctly identifying the required component.
Warehouse and stock management
JAES has a 1,500 m² (approximately 16,000 sq ft) warehouse that supports both internal stock and customized customer solutions.
We can consolidate supplies, keep materials available, and organize deliveries according to the customer’s production and logistics requirements.
Services included
- Products available from stock
- Dedicated customer stock
- Supply consolidation
- Scheduled deliveries
- Phased deliveries
- Material management for multiple plants
A secure and efficient extension of your company’s supply chain.
Frequently Asked Questions (FAQ)
Does JAES hold products in stock?
Yes. JAES has a 1,500 m² (approximately 16,000 sq ft) warehouse with products in stock and space that can be allocated to managing customer supplies.
Can you hold stock for a customer?
Yes. We can assess customized storage solutions based on the customer’s consumption and requirements.
Can deliveries be scheduled?
Yes. We can organize scheduled or phased deliveries under agreed terms.
Can you consolidate products from multiple suppliers?
Yes. Products from different manufacturers can be brought together and managed as a centralized supply.
International logistics
JAES manages the logistics of industrial supplies, from receiving materials to international shipping.
We can organize deliveries to customers and plants worldwide while handling the required shipping documentation and customs-related operations.
Services included
- International shipping
- Deliveries to five continents (110+ countries)
- Shipment consolidation
- Transport documentation
- Export documentation
- Support with customs procedures
Tracked worldwide shipments and smooth customs clearance.
Frequently Asked Questions (FAQ)
Does JAES ship industrial spare parts worldwide?
Yes. JAES organizes international supplies and shipments and has served companies in more than 110 countries.
Do you also handle customs documentation?
Yes. JAES handles the documentation required for international shipping and the requirements associated with customs operations.
Can I have a supply shipped directly to a plant abroad?
Yes. Delivery arrangements can be organized according to the destination and the customer’s requirements.
Can several orders be combined into a single shipment?
Yes. Where possible, JAES can consolidate materials from multiple orders into one shipment.
Services for purchasing departments and large industrial groups
JAES adapts to its customers’ procurement procedures.
We can register on purchasing portals, complete vendor registration and supplier qualification procedures, and work through the e-procurement platforms used by large companies and international groups.
Services included
- Registration on purchasing portals
- Vendor registration & qualification
- Certified supplier qualification
- Working with e-procurement platforms
- Participation in RFQs and sourcing events
- Customized payment terms
Seamless integration with leading e-procurement software:
SAP Ariba
Coupa
Oracle Cloud
Ivalua
GEP SMART
JAGGAER
Fairmarkit
Frequently Asked Questions (FAQ)
Can JAES register on our company’s purchasing portal?
Yes. JAES can follow the procedures required for supplier registration and qualification.
Do you work through e-procurement platforms?
Yes. JAES can work through the procurement platforms and portals used by its customers.
Which platforms can JAES work with?
We can adapt to platforms such as SAP Ariba, Coupa, Oracle Fusion Cloud Procurement, Ivalua, GEP SMART, JAGGAER and Fairmarkit, as well as the proprietary portals used by individual industrial groups.
Can you participate in RFQs or tenders through these portals?
Yes. Once the customer’s required procedures have been completed, we can handle requests for quotation and sourcing processes through the specified portal.
Are customized payment terms available?
Specific and extended payment terms can be assessed for large industrial groups and companies with structured purchasing operations.
Technical support and repairs
Alongside spare parts supply, JAES provides services dedicated to industrial maintenance.
We can support customers in identifying components, sourcing alternative solutions and managing repairs of industrial equipment.
Services included
- Technical support for maintenance
- Component identification
- Sourcing equivalent alternatives
- Component repairs
- Industrial equipment repairs
Manufacturer’s warranty (1–2 years) on all components supplied.
Frequently Asked Questions (FAQ)
Does JAES provide technical support to identify a component?
Yes. We can analyze the available information and support the customer in sourcing and identifying the component.
Can you suggest an alternative to a product that is no longer available?
Where technically feasible, we can search for alternatives or possible replacement solutions.
Does JAES manage repairs?
Yes. JAES can manage repairs of industrial components and equipment.
Are products covered by a warranty?
Products are supplied with the manufacturer’s warranty, usually lasting 1 or 2 years depending on the product and the manufacturer’s terms.
Training and technical knowledge
JAES invests in sharing technical knowledge about the products and technologies used in industry.
Through videos, content and multilingual tools, we make technical information accessible to anyone who wants to learn more about how industrial components, machinery and technologies work.
Services and content
- E-Learning for industry
- Technical and educational videos
- Educational content about machinery and plants
- In-depth explanations of industrial technologies
- Multilingual technical dictionary
High-value training and international technical terminology.
Frequently Asked Questions (FAQ)
Why does JAES create technical content?
Because the components we supply are used in machines, plants and technologies that require specific expertise. Explaining this world gives customers and users a better understanding of the products and their applications.
Is JAES E-Learning content intended only for specialist technicians?
No. The content is designed to make technical information accessible to anyone who wants to learn or explore particular topics in more detail.
What are the benefits of educational videos?
Videos provide access to technical information and training at a very low cost compared with many traditional forms of training.
What is the JAES Technical Dictionary?
It is a multilingual collection of terms relating to industrial components and technologies, developed in the languages of the main markets in which JAES operates.
A solution for every industrial sourcing requirement
From a single spare part inquiry to managing multibrand supplies, stock, international sourcing, logistics, and services for large industrial groups.
JAES builds solutions tailored to each customer’s needs.